WHAT CUSTOMERS ARE SAYING
about Tri-Point Flooring, Inc.
Exceptional Customer Service
I cannot say enough positive things about Tri-Point Flooring. After receiving multiple quotes for our hardwood floors to be refinished, Tri-Point came in at a very good price and I was incredibly impressed by their professionalism. Once the job was started, things moved at an incredibly fast pace and the guys were so nice! Roberto and Andrew were amazing with whom to work. They checked back multiple times to ensure that we were happy with the job, and we definitely are! I look forward to recommending Tri-Point to my friends and family! We love our new floors-it’s like a new house!
We had carpet on our staircase replaced with hardwood. The price was reasonable and the crew did a great job putting hardwood on landing areas and treads. They completed job in 3 days. The color matched other hardwood in the house perfectly.
At last I found time from admiring my new hardwood floors to write a review:-) Roberto was knowledgeable and offered the right advice in the right amount. We replaced carpet in our living, bedrooms and loft. The whole experience was stress free. His crew were efficient, skilled and detail oriented. Roberto even brought different stains for the floor, applied them to our floor so we can choose. That was really very helpful than looking at photos. The quote was reasonable and the scheduling was flexible. We love our new wood floors. Thanks to Tri-Point and Roberto.
Absolutely Fantastic Job! I live in a home that we bought while it was on the Parade of Homes and Roberto did outstanding work compared to the work that was done in my home(you would think Parade of Homes would have done it superior;but not so)…We also had some pet stains in one room and Roberto gave me all of my options and was exactly right in everything he told me. Roberto is awesome to work with/excellent customer service and the staff was amazing. They did an amazing job..in and out and handled everything with great care. Hard to find individuals who care for your home as you do; but you can trust Roberto and his team. They will do a great job! My floors are amazing and he is going to be back to do more work and do my entire hardwoods over…I know I can trust him and his team to do it right and it will look amazing! Thank you so much Roberto! i will definitely recommend him to my friends and family and would encourage anyone to give him a try!:)
Roberto and his entire crew did a fantastic job refinishing our hardwood floors as well as consulting with us on selecting a new stain color. From start to finish Roberto was very professional, prompt and courteous. We have referred him to several friends and family members. Highly recommend Tri-Point for your flooring needs.
Roberto Rivera has done several hardwood flooring jobs for me. He has put in a houseful of site-finished hardwoods in two homes. They were professionally done and remain beautiful to this day. Also he has repaired pre-finished hardwoods in a rental property and did a great job at a reasonable price. I recommend Tri-Point Flooring without reservation.
Had about 900 sq feet done about 2 weeks ago, Roberto came in with a crew of 5, two days, sub floor taken up and 3/4 inch hardwoord floor layed down, would hire them anyday, crew and Roberto are professionals.
Tri-Point did exactly what they said they were going to do and they did it in less time and for less money than their competitors. They are efficient and easy to communicate with. I would highly recommend them to anyone who wants the best value for their dollar.
Tri-Point Flooring refinished my entrance and it is now the most beautiful floor I have ever seen! Roberto and his crew did an outstanding job at a reasonable price and finished in just a few days. He went out of his way to come when it was convenient for me and came back to make sure everything went well. If I had other hardwood floors, Tri-Point Flooring would be the people to call.
As a contractor I’ve used Roberto and Tri Point flooring on DOZENS of projects in the past two years. The man is a perfectionist, and his work is beautiful! Customers rave about his eye for detail, and regularly recommend him to their friends and neighbors! Roberto is a professional through and through, shows up on time, completes his work when he says he will, and is always reachable! A GREAT GUY TO WORK WITH.
Roberto and his crew were amazing to work with!!! First, he provided a prompt and competitive quote. Once I informed him that we had selected TriPoint to refinish existing hardwoods as well as install new in the master bedroom, closet and staircase he provided us with a schedule of work which he maintained!!! It is rare that this occurs. Each day an update was provided to us regarding the progress (as this was a LARGE job – over 2000 sq ft on the main floor and we were not living in the house). The crew did an amazing job with much attention to detail. I would HIGHLY recommend TriPoint Flooring for your hardwood needs and we will be utilizing Roberto again in the near future for our upstairs and another staircase. Thanks for everything! We love our floors and the warmth of the new stain!!!!
Would definitely recommend Tri-point Flooring for excellent customer service, competitive prices, and quality work. We had water-damaged hardwood floors that needed repair, and had new hardwoods put in one room. Excellent work! When we scratched part of the new floor (a year later) in the kitchen, Roberto came out and not only fixed the scratch, but showed me how to do it and left me with the supplies. We have recommended Tri-point Flooring to all of our neighbors as well.
Roberto and his team are hand’s down one of the best companies I’ve had the pleasure of working with. Being in the service industry myself, I hold high standards and expectations of providers. Roberto and his crew took the time and effort to address all our concerns, and wouldn’t accept payment until everything was acceptable by our standards after multiple visits. I was impressed by the timeliness, reliability, and flow of communication and follow-up I continued to receive daily (with outstanding work results to boot!). I would have no issue recommending Tri-Point Flooring as my preferred flooring provider.
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Serving Apex, Cary, Raleigh, Holly Springs, Morrisville & Garner North Carolina.
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